
38 Main Street Suites A & B Sugar Grove, IL 60554 630-466-5866 tel 630-466-5869 fax
1797 W. State Street Suites B & C Geneva, IL 60134 630-262-2633 tel 630-262-2643 fax
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FAQs
Q: What do physical therapists do?
A: Physical therapists provide health care services to individuals who have impairments, functional limitations, disabilities or changes in physical function and health status resulting from injury, disease or other causes. Physical therapists assist people in attaining their physical goals and controlling symptoms. Physical therapists are professionally educated at the college or university level and are required to be licensed in the state in which they practice.
Q: Do I get to choose my physical therapist?
A: Yes! You have the right. Just as you would choose your doctor, based on word-of-mouth from friends or family, you can choose your physical therapist.
Once decided on West Physical Therapy, PC, it is your option to select your personal physical therapist from any of those in our group. The therapist you choose will manage the great majority of your care. Your therapist will meet with you and direct you in your care and determine if other practitioner's input may also assist you in your healing.
Q: How can I set up an appointment with a physical therapist?
A: If you have a prescription from a physician for physical therapy, you should call us at (630) 466-5866 for the Sugar Grove office or (630) 262-2633 for the Geneva office and schedule an appointment.
If you do not have a prescription but have a condition or pain that deserves attention, you should call one of our offices and schedule a consultation with a therapist. In the state of Illinois, physical therapists may evaluate a patient; however, a written diagnosis from a physician is needed in order to treat a condition.
As we believe in early intervention, all attempts are made for you to be seen within 24 hours of your call.
Q: How long do treatments take?
A: Expect each visit to last at least one hour. Treatment in some cases and conditions may last up to 2 hours.
Q: What should I wear for physical therapy treatment?
A: You should wear comfortable workout clothes and shoes that you will be able to move freely in. It is important that you wear loose-fitting clothing to enable the therapist to examine and treat the injured area. Please bring shorts if you have a lower extremity injury or a spine condition. Bring or wear any sport- or work-specific shoes.
Q: Will I hurt after therapy?
A: Most patients feel better after therapy; however, with some conditions some discomfort may be felt. This discomfort is usually short lasting and can be relieved with ice or rest. Any discomfort or concern can be discussed immediately with your therapist by phone and should be, at least, discussed at your next visit with your physical therapist.
Q: Am I eligible for physical therapy?
A: Anyone is eligible for physical therapy and can benefit from it. Physical therapy is typically covered by insurance. We are in-network providers with Medicare, Blue Cross Blue Shield and other insurance plans.
As a service to you, before your first visit, we will verify your insurance benefits and will get a quote for you. Although this information is obtained from your insurance company, it is not a guarantee of coverage.
Q: What types of treatment may I receive?
A: Treatment is determined by your physical therapist with regards to your physician's prescription. All of our treatment sessions are individually tailored to each person and at each visit.
You may receive joint mobilizations, specialized manual therapy techniques including soft tissue mobilization, active release, myofascial release, mobilizations with movement, muscle-energy, cranial-sacral, trigger point, strain/counterstrain techniques, therapeutic exercise in many forms and progressions, structured home exercise plans, and education. You may also receive modalities such as ultrasound, electrical stimulation, interferential stimulation, infrared, light therapy, cold, heat, and various forms of these.
Hours and Appointments
First Visit Check List
FAQ's
Common Conditions Cared for at West Physical Therapy
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